Privacy Policy
How Peak Clarity Point Ltd collects, uses, and protects personal data under UK GDPR.
1. Who We Are
Peak Clarity Point Ltd (“we”, “our”, “us”) is committed to protecting the privacy and personal data of individuals who visit our website or interact with our services.
This Privacy Policy explains how we collect, use, store, and protect personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Data Controller:
Peak Clarity Point Ltd
Contact:
Email: info@peakclaritypoint.com
Registered office: EH7 4AA (UK) — [Insert full registered address line here]
2. Personal Data We Collect
When you contact us or request a diagnostic audit, we may collect:
- Name
- Business email address
- Phone number
- Clinic or business name
- Clinic characteristics (type, locations, traffic)
- Information you provide about current challenges
When you visit our website, we may collect:
- IP address
- Browser and device information
- Pages visited and referring URLs
- Date and time of access
This information is collected via server logs and essential technologies required for basic website operation.
3. How and Why We Use Your Data
Responding to enquiries and arranging diagnostic calls
- Data: contact and clinic information
- Lawful basis: legitimate interests and consent
Communicating relevant service information
- Data: name, email, clinic details
- Lawful basis: legitimate interests
Website functionality and improvement
- Data: technical usage data
- Lawful basis: legitimate interests
Legal compliance
- Data: any required by law
- Lawful basis: legal obligation
We do not:
- Sell personal data
- Use automated decision-making or profiling
4. Data Sharing
We may share personal data only with trusted service providers where necessary, such as:
- Form submission and email processing providers
- Secure website hosting providers
Some providers may process data outside the UK. Where this occurs, we use appropriate safeguards, including UK-approved Standard Contractual Clauses or transfers to countries with recognised adequacy decisions. You may request further details by contacting us.
5. Data Retention
We retain personal data only as long as necessary for the purposes described in this policy:
- Enquiry and diagnostic request data: up to 24 months
- Email correspondence: up to 12 months after closure
Data may be retained longer where required by law. You may request deletion at any time.
6. Your Rights
Under UK GDPR, you have the right to:
- Access your data
- Correct inaccurate data
- Request deletion
- Restrict or object to processing
- Data portability
- Withdraw consent
To exercise your rights, contact info@peakclaritypoint.com. We respond within one month.
You also have the right to complain to the Information Commissioner’s Office (ICO): ico.org.uk
7. Cookies
We use essential cookies required for basic website functionality.
If we introduce analytics or other non-essential cookies in the future, we will implement a consent mechanism and update this policy accordingly. You can also control cookie settings through your browser.
8. Children’s Privacy
Our services are not directed to individuals under 18, and we do not knowingly collect personal data from children.
9. Security
We implement appropriate technical and organisational measures to protect personal data, including secure hosting, HTTPS encryption, access controls, and regular security updates.
No system is completely secure, but we work continuously to protect your data.
10. Changes to This Policy
We may update this policy periodically. Changes will be published on this page with an updated “Last updated” date.
11. Contact
Peak Clarity Point Ltd
Email: info@peakclaritypoint.com
Registered office: EH7 4AA (UK) — [Insert full registered address line here]
If you are not satisfied with our response, you may contact the ICO.